Operations Intern

Closed for Review

Deadline: Nov 30th

Overview

The Operations Intern will support the Chief of Staff and the rest of the team through a transition to a new system this winter. This role will be responsible for the execution of a data restructuring project, and will support documentation, communication, and change management for the new system. Interns will have the opportunity to get to know a fast-paced remote work environment at a growing nonprofit. This position will report to the Chief of Staff.

Who We Are

Catalyst:Ed is an innovative and rapidly growing national nonprofit that is unlocking the collective expertise in the sector to help education leaders innovate, excel, and scale.

    • Activate: We identify and activate expert technical assistance providers, building and nurturing diverse networks of expert talent that education leaders can tap into.
    • Connect: We leverage networks, know-how and technology to connect education leaders with the right expert support.
    • Catalyze: We design, develop, and manage Expert Hubs in high-need, high-impact areas (see our DEI Expert Hub)
    • Inform: We capture, synthesize, and disseminate critical information to deepen sector knowledge, while fostering greater accountability and a focus on results.

Our team is purpose-driven, innovative and inclusive, with a non-hierarchical and supportive culture where all team members have the opportunity to grow and contribute. Founded and led by a woman of color, Catalyst:Ed is committed to being a space where diversity is valued and all team members are able to bring their full, authentic selves to work.

What You’ll Accomplish in This Role:

Data-Structuring and Platform-Building

  • Work closely with the Chief of Staff, and other team members, to fully build out the JAMS system, our custom-built platform which we use to store and analyze expert and project data.
  • Contribute on key questions around how to best capture the rich information we need in order to do our work well in the long term
  • Execute on platform design for long-term use by a scaling team.
  • Ensure data entry and clean-up process is completed with great attention to detail. Surface key strategic decisions around unique cases as they are found.

Documentation

  • Gather system information on the process and background of the JAMS system, and work with team members to surface confusion during training
  • Create descriptive documents and guides to accompany the JAMS rollout.

Training and Change Management

  • Support the Core Team in preparing, helping, and guiding team members as we transition systems.
  • Develop a deep understanding of our matching process, the core of what we do. The matching process is at the center of our new system—which will make development all the more complex, as well as making a smooth transition even more crucial.

Who We’re Looking For:

  • Attention to detail: You are curious and driven, and you ask questions often, because fully understanding something you are working on is important to you. You are meticulous in your execution.
  • Operational excellence: You’re able to strategize, plan, and get things done. You have experience working on projects with multiple work-streams and tight deadlines. You demonstrate attention to detail and consistent follow-through.
  • Interest in systems: You are someone who thinks about how structures and processes impact people, relationships, and interactions. You are invested in designing systems that work well and create a positive impact on the world, and you are looking to learn about what that might mean in the nonprofit/public sector.
  • Comfort with technology: You often find yourself picking up new systems and technical ideas faster than others, and are interested in learning more about data architecture, database best practices, automation design, and low-code/no-code platforms.
  • Communication skills: You speak and write simply and clearly and are able to convert technical concepts to non-technical audiences.
  • Demonstrated ownership: you take responsibility for your work and it’s outcomes
  • Experience:
    • Demonstrated work, volunteer, or academic interest in nonprofits, start-ups, operations, or a related field or interest (ed reform, technology, social justice, etc).
    • Undergraduate degree required.
    • No work experience required, but previous roles or internships in similar fields are a bonus.

Good to Know

    • Location: Catalyst:Ed works nationally, with an office in New Orleans. Interns can work remotely.
    • Compensation: This is a paid internship position, $15-$20 an hour, an estimated 20-40 hours a week. Compensation will be commensurate with experience. We have some flexibility to go to a part-time schedule for the right candidate.
    • Timeline:
      • Applications Due Nov 30th, 2020
        • Hiring process will include a short work exercise and one interview
      • Internship Start Date Jan 4th, 2021
      • Internship End Date March 31st, 2021

How to apply
Please complete the form below. We will review applications on a rolling basis shortly after they are received.

Catalyst:Ed has a strong commitment to diversity, equity and inclusion. We encourage candidates of all backgrounds to apply, particularly folks who identify as people of color, first generation, low income or LGBTQ.